Massage and Spa at Bethany | Bethany Village, NW Portland/Beaverton
Starting pay: $18–$19 per hour, depending on relevant experience
Schedule: 28 hours per week; evening and weekend availability required

A warm welcome matters. So does getting the appointment right, following through on a client’s request, and keeping the team informed.

Massage and Spa at Bethany is looking for a dependable Front Desk Coordinator who combines thoughtful client service with strong organizational skills. You’ll help our clients feel cared for while keeping the details behind their visits running smoothly.

Room to Grow

We’re looking for someone who wants to become a valued, long-term part of our team. As you demonstrate strong performance, initiative, and leadership, there is room to take on greater responsibility and be considered for future lead or supervisory opportunities as they become available.

The Schedule

We are hiring for the following weekly shifts:

• Monday: 11 a.m.–5 p.m.

• Tuesday: 3–9 p.m.

• Friday: 3–9 p.m.

• Saturday: 3–9 p.m.

• Sunday: 2–6 p.m.

All shifts include closing responsibilities. Please review the full schedule before applying.

What You’ll Do

• Welcome clients and manage check-in and checkout with warmth and professionalism.

• Book appointments accurately, paying attention to service length, provider availability, and scheduling details.

• Answer calls and respond to client questions clearly and efficiently.

• Process payments and deposits accurately.

• Explain booking and cancellation policies kindly and confidently.

• Help clients schedule their next visit and understand available services.

• Check that required intake forms and appointment information are complete.

• Communicate important updates to providers and fellow front desk team members.

• Keep the reception area organized and complete assigned closing tasks.

What Will Help You Succeed

• At least one year of experience in a busy customer service, reception, hospitality, or scheduling role.

• Clear, professional communication in person, by phone, and in writing.

• Accuracy when handling appointments, payments, and client information.

• The ability to prioritize when a client arrives, the phone rings, and a provider needs assistance.

• Confidence learning software and working across several applications.

• Consistent attendance, punctuality, and follow-through.

• Good judgment: you can handle routine situations independently and recognize when to involve a manager.

• A respectful, collaborative approach to clients and coworkers.

• Initiative to notice what needs attention and take appropriate action.

Spa experience is welcome, but relevant experience in hotels, salons, medical or dental offices, and other service environments is valuable too.

We use Boulevard, Slack, Gmail, Google Docs, and Google Sheets. Experience with these tools is helpful; willingness and ability to learn them are essential.

Why Join Our Team?

Your work helps clients access care that relieves stress, eases discomfort, and supports their well-being. You’ll be part of a team that values real connections, compassionate service, excellence, health, and a peaceful environment.

We offer:

• Starting pay of $18–$19 per hour.

• Room for advancement and increased responsibility.

• Paid time off.

• A 401(k) with employer matching after one year, subject to plan eligibility.

• Discounts on products and services.

Our Core Values

• Maintain peace and harmony.

• Make real connections.

• Deliver excellence through service.

• Treat everyone with compassion.

• Demonstrate a commitment to health.

How to Apply

Please submit your résumé and brief answers to these questions:

1. Can you consistently work all five shifts listed above?

2. What previous experience has prepared you to manage appointments, payments, and client requests?

3. Tell us about a time you noticed a mistake or potential problem and took action to resolve it.

We look forward to learning how you would contribute to our clients’ experience and our team!

Massage and Spa at Bethany

4720 NW Bethany Blvd. Ste F-2

Portland, OR, 97229

Info@massageandspabethany.com

massageandspabethany.com